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Advice for Business

Follow the links below to learn about documenting and managing business rules, and about designing and architecting rulebases. These topics are for subject matter experts (SMEs), business rule analysts, rule harvesters, rulebase architects, and knowledge engineers.

5 minute Business Briefings

BIZRULES® VISION™ methodology
Enterprise Rules Architecture
Critical Knowledge
Common Knowledge
Macro Decisions (Million Dollar Decisions)
Micro Decisions (A Million Little Decisions)
Strategy Rules
10 Rules for Rules
Business Rule Management
So many rules, where do they belong?
When are we done rule harvesting?
How do we know we're not missing any rules?
Where do we start?
Discovering & Defining Business Rules
What questions do we ask Domain Experts to extract their critical knowledge?
Documenting Business Rules
Managing Business Rules
Simplifying Business Rules
Rule Harvesting (RH)
Knowledge Acquisition (KA)
Knowledge Representation (KR)
Knowledge Engineering (KE)

"An exciting new technology called Business Rules is beginning to have a major positive impact on the IT industry - more precisely, on the way we develop and maintain computer applications."

C.J. Date, inventor of the relational database model that revolutionized the field of computer science


Critical Knowledge

Knowledge is like an iceberg. The top visible part is tangible visible knowledge. The bottom invisible part is tacit knowledge, usually in people's heads. One of the keys to knowledge management is figuring out how to transform invisible knowledge into visible knowledge.

The first step is understanding the difference between critical knowledge and common knowledge. Common knowledge is easy to replace. Critical knowledge is hard to retain. Losing it can put you out of business.

The second step is documenting invaluable critical knowledge from your top domain experts and key personnel. It can take companies years and millions of dollars to recover from losing this type of knowledge. We use questions like these to quickly extract knowledge from experts.

The third step is to document your company's common knowledge if it has not been digitized before.

Critical Knowledge

  • expertise and judgment
  • how I think
  • know-what to do when everything breaks
  • know-what to do when no one has done this before
  • know-what really what matters
  • know-what can be safely ignored
  • know-how to make critical decisions
  • know-how to make million dollar decisions
  • know-how to make a million little decisions
  • know-how systems work and fail
  • know-how to diagnose and solve problems
  • know-why it works
  • know-why we do it that way
  • know-why we must not do it other ways
  • know-where all the moving parts are, and how to rearrange them in new, innovative ways

Visible Knowledge

Do you need to stop your corporate knowledge from melting away?

BIZRULES, through our subsidiary Visible Knowledge, helps companies transform invisible knowledge into visible knowledge, and retain vital corporate knowledge before it melts away.


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