OBJECTIVE

To lead business reengineering and business modernization consulting projects where my aptitude for improving business processes, harvesting and documenting business rules, simplifying and solving complex business problems, Fortune 500 experience, and knowledge of emerging technologies can be effectively used. To assist companies and managers to design, build, and deploy rules-based applications using the business rules approach, methodology, and technology.

EDUCATION

• Master of Science (M.S.), Computer Information Systems with a Concentration in A.I. Artificial Intelligence, 1988.
• Bachelor of Science (B.S.), Systems Analysis, 1986. (Both from University of Miami, School of Business, Coral Gables, FL)

EXECUTIVE SUMMARY

• Process Improvement Analyst & Business Process Management Consultant for Fortune 500.
• Project Manager and Business Analyst for large, complex IT projects/systems.
• Designed the Enterprise Business Rules strategy and methodology for Mobil Oil, General Electric, and the IRS.
• Three of the 10 largest companies in the Fortune 500 use my BIZRULES® VISION Business Rules Methodology to document, manage, and automate their business processes and business rules.
• Currently, helping large companies with Global Statutory Compliance such as Sarbanes-Oxley Act. Currently designing Business Models, Business Process Models, and Business Rule Models to help a Fortune 10 company document, assess, test, and certify that proper processes, rules, and controls are in place, as required by Sarbanes-Oxley Act.
• Outstanding record of implementing advanced technology to build innovative business solutions and systems that work, change easily, and last.
• Proven ability to architect and engineer complex systems that are flexible, easy to maintain, reuse code and business rules, and that align to business objectives.
• Solid experience leading and carrying out all phases of full SDLC lifecycle enterprise system development, from planning, analyzing, designing, building, and testing new Web and Client/Server applications, to maintaining and modernizing legacy Mainframe applications.

KNOWLEDGE

• Experience leading and working on strategic digitization projects for General Electric (GE), ExxonMobil, IBM, EDS, Pepsi, Burger King, and Royal Caribbean Cruise Lines.
• Functional experience in IT, Finance, Tax, Accounting, Legal, Marketing, Sales, Supply, and Audit.
• Industry experience in Cruise/Travel, Manufacturing, Insurance, Pension, Soft-Drink/Bottling, Fast-Food Quick-Service Franchise, Fleet Leasing, Oil/Lubricant, Energy, EH&S, and IT Consulting.
• Government experience with Health & Welfare (Canada Social Security), Individual Income Tax Submission Processing (US IRS / Form 1040 Series).
• Experience with automated legacy application modernization and business systems modernization.
• Strong understanding of the key challenges facing competitive, global businesses today: compliance, reducing IT costs, quality, agility, time to market, downsizing, offshoring/outsourcing, privacy, retaining & digitizing knowledge, preventing business mistakes, and minimizing legal & financial risks.
• Speaker and author on Customer Relationship Management (CRM), Business Process Management (BPM), Business Rules Management (BRM), and Knowledge Management (KM).

EXPERTISE

• Exceptional ability to learn new industries and business processes quickly.
• e-Business experience designing systems for Global Statutory Compliance (Sarbanes-Oxley), Tax Planning & Minimization, Entity Management, Corporate Formalities & Separateness, HQ Cost Allocation, Transfer Pricing, Billing, Revenue/Yield Management, Intellectual Property Management, Worker’s Comp Claims Processing, Cruise Reservations, Commissions, Sales Force Automation, Data Warehousing, Balanced Scorecard/EIS, Sales & Distribution, and Supply Chain Management.
• e-Gov experience designing and building systems for US IRS Individual Income Tax processing and Canada Social Security Benefit Eligibility & Entitlement adjudication.
• Experience designing and building expert systems for Product Recommendation & Selection, Problem Diagnostics & Troubleshooting, Customer Service, EH&S Audit, and Web Expert Advisors.
• Deep content knowledge in emerging AI-based technologies such as Business Process Management, Knowledge Management, and Business Rules Management
• Exceptional ability to work with world-class Subject Matter Experts in order to extract their domain knowledge, business rules, decisioning process, and expertise so it can be documented and digitized.
• Experience using BPM/BRE Rule Engines such as Microsoft BizTalk Server Business Rule Engine & Business Rule Composer, PegaSystems PegaRULES, and RulesPower Process Logic Modeler, Fair Isaac Blaze Advisor, AION, Exsys, and ILOG JRules.

SKILLS

• Proven strategic thinking skills.
• Excellent analytical, problem-solving, and decision-making skills.
• Excellent verbal, oral, and written communication skills.
• Excellent presentation skills.
• Exceptional interpersonal skills with ability to gain the confidence and respect of senior executives.
• Proven ability to work with all levels of management, and the most senior of Subject Matter Experts.
• Proven ability to communicate with and work with staff at every level of the organization.
• Experience with Six Sigma, Project Management, and System Development Methodologies.
• Experience using Zachman Enterprise Architecture Framework to align systems with business.
• Ability to work independently and organize workload with minimal direct supervision.
• Strong technical, management and leadership skills.
• Knack for finding ways to improve business processes and speed up time to market.

ATTRIBUTES

• US Citizen–Able to work in the US without sponsorship.
• Bilingual–Fluent in English & Spanish.
• Grew up in Miami, FL and went to school at the University of Miami.
• Willing to travel as needed – International Experience working in England, France, Japan, Brazil, Canada, Puerto Rico.
• Flexible work hours – can be on call and work remotely with offshore developers in India (US midnight), and on daily Scrum calls as early as 4 AM ET, or as late a 11PM-Midnight ET, as needed by Client.