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OBJECTIVE
To obtain a challenging position where my aptitude for
improving business processes, simplifying and solving complex business
problems, Fortune 500 experience, and knowledge of emerging technologies
can be effectively used.
EDUCATION
- Master of Science (M.S.), Computer Information
Systems / Artificial Intelligence, 1988.
- Bachelor of Science (B.S.), Systems Analysis,
1986. (Both from University of Miami, School of Business, Coral
Gables, FL)
SKILLS
- Proven strategic thinking skills.
- Excellent analytical, problem-solving, and
decision-making skills.
- Excellent verbal, oral, and written communication
skills.
- Excellent presentation skills.
- Exceptional interpersonal skills with ability to
gain the confidence and respect of senior executives.
- Proven ability to work with all levels of
management, and the most senior of Subject Matter Experts.
- Proven ability to communicate with and work with
staff at every level of the organization.
- Experience with Six Sigma, Project Management,
and System Development Methodologies.
- Experience using Zachman Enterprise Architecture
Framework to align systems with business.
- Ability to work independently and organize
workload with minimal direct supervision.
- Strong technical, management and leadership
skills.
- Knack for finding ways to improve business
processes and speed up time to market.
KNOWLEDGE
- Experience leading strategic digitization
projects for A Fortune 10 Company, ExxonMobil, IBM, EDS, Pepsi, Burger King, and Royal
Caribbean Cruise Lines.
- Functional experience in IT, Finance, Tax,
Accounting, Legal, Marketing, Sales, Supply, and Audit.
- Industry experience in Cruise/Travel,
Manufacturing, Insurance, Pension, Soft-Drink/Bottling, Fast-Food
Quick-Service Franchise, Fleet Leasing, Oil/Lubricant, Energy, EH&S,
and IT Consulting.
- Government experience with Health & Welfare
(Canada Social Security), Tax Collection (US IRS).
- Experience with automated legacy application
modernization and business systems modernization.
- Strong understanding of the key challenges facing
competitive, global businesses today: compliance, reducing IT costs,
quality, agility, time to market, downsizing, offshoring/outsourcing,
privacy, retaining & digitizing knowledge, preventing business
mistakes, and minimizing legal & financial risks.
- Speaker and author on Customer Relationship
Management (CRM), Business Process Management (BPM), Business Rules
Management (BRM), and Knowledge Management (KM).
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EXPERTISE
- Exceptional ability to learn new industries and
business processes quickly.
- eBusiness experience designing systems for Global
Statutory Compliance (Sarbanes-Oxley), Tax Planning & Minimization,
Entity Management, Corporate Formalities & Separateness, HQ Cost
Allocation, Transfer Pricing, Billing, Revenue/Yield Management,
Intellectual Property Management, Worker’s Comp Claims Processing,
Cruise Reservations, Commissions, Sales Force Automation, Data
Warehousing, Balanced Scorecard/EIS, Sales & Distribution, and
Supply Chain Management.
- eGov experience designing and building systems
for US IRS Individual Income Tax processing and Canada Social
Security Benefit Eligibility & Entitlement adjudication.
- Experience designing and building expert systems
for Product Recommendation & Selection, Problem Diagnostics &
Troubleshooting, Customer Service, EH&S Audit, and Web Expert
Advisors.
- Deep content knowledge in emerging AI-based
technologies such as Business Process Management, Knowledge
Management, and Business Rules Management
- Exceptional ability to work with world-class
Subject Matter Experts in order to extract their domain knowledge,
business rules, decisioning process, and expertise so it can be
documented and digitized.
- Experience using
BPM/BRE
Business Rule Engines such as:
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EXECUTIVE SUMMARY
- Process Improvement Analyst & Business Process
Management Consultant for Fortune 500.
- Project leader, Project Manager, and Business
Analyst for large, complex IT projects/systems.
- Designed the Enterprise Business Rules strategy
and methodology for ExxonMobil, A Fortune 10 Company, and the IRS.
- Three of the 10 largest companies in the Fortune
500 use my BIZRULES® Business Rules Methodology to document, manage,
and automate their business processes and business rules.
- Outstanding record of implementing advanced
technology to build innovative business solutions and systems that
work, change easily, and last.
- Proven ability to architect and engineer complex
systems that are flexible, easy to maintain, reuse code and business
rules, and that align to business objectives.
- Solid experience leading and carrying out all
phases of full SDLC lifecycle enterprise system development, from
planning, analyzing, designing, building, and testing new Web and
Client/Server applications, to maintaining and modernizing legacy
Mainframe applications.
- Currently, helping large companies with Global
Statutory Compliance such as Sarbanes-Oxley Act. Currently designing
Business Models, Business Process Models, and Business Rule Models
to help a Fortune 10 company document, assess, test, and certify
that proper processes, rules, and controls are in place, as required
by Sarbanes-Oxley Act.
ATTRIBUTES
- US Citizen – Able to work in the US without
sponsorship.
- Bilingual – Fluent in English and Spanish.
- Willing to travel as needed – Int’l. Experience
working in England, France, Japan, Brazil, and Canada.
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