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Advice for Business
Follow
the links below to learn about documenting and managing
business rules, and about designing and architecting rulebases. These topics are for subject matter experts
(SMEs), business rule analysts, rule harvesters,
rulebase architects, and knowledge engineers.
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"An exciting new
technology called Business Rules is
beginning to have a major positive impact on
the IT industry - more precisely, on the way
we develop and maintain computer
applications."
C.J. Date, inventor of
the relational database model that
revolutionized the field of computer science
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Micro Decisions (A Million Little Decisions)
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Micro decisions are operational
decisions. We like to call them a million little
decisions. Examples of micro decisions that can
be automated using business rules include:
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Micro Decisions
- Is the customer eligible for the product?
- Is the customer eligible for the promotion?
- What discounts is the customer entitled to?
- What should I up-sell right now?
- What should I cross-sell right now?
- What is the highest available commission (HAC)?
- What is the lowest available fare (LAF)?
- What credit card does the customer prefer to
use?
- Do I have all the information I need to save
this record in the system?
- How do I work-around the bug or limitation
in the system?
- Who should we assign as the company contact
person for this sale?
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BIZRULES
Do
you
need help designing your micro business rules? We can help. |
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