| During six years at Mobil Oil, established Mobil's
Global Expert System Strategy, implemented Mobil's global Knowledge
Management Strategy, and was one of the architects of Mobil's
Global Lube Knowledge Base. Captured knowledge from top experts nearing
retirement. Retained expert knowledge as a corporate asset that
appreciated in value over time.
These Expert Systems helped Mobil share global best
practices for sales & customer service to 200 Mobil Field Sales
Engineers in over 80 countries.
These systems also increased Sales Rep face-to- face
time with customers.
I was also a lead designer/developer of Mobil's first successful
Executive Information System for Int'l Marketing Division executives. |
